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Checking flight and hotel documents for a visa file

Before ordering a travel document for an application, check what the relevant authority actually asks for. A proposed itinerary, held reservation, issued ticket and confirmed hotel booking are different things. None should be described as another, and this guide does not promise that any document will be accepted.

Ask what you are purchasing

Find out whether a product is only a document, whether a seat or room is reserved, how its details can be checked and when any hold expires. Ask who issues it and which conditions apply. A price or the presence of a reference number alone is not proof that a product fits your application.

Do not fabricate evidence

Use records that accurately describe the arrangements made. Do not submit an edited confirmation or a booking that never existed. If details change or a reservation expires, check what the authority requires you to do. Do not assume an old PDF remains valid because you can still open it.

Read cancellation and refund terms

A product described as refundable may still have conditions, deadlines or charges. Obtain the applicable terms before paying and keep them with the booking record. Do not assume a visa refusal triggers a refund or that a held reservation guarantees travel on the proposed dates.

Book My Trip's reservation request is for documentation assistance. Confirm the exact product, validity, delivery arrangements and acceptance requirements before payment. It is not a guarantee of boarding, accommodation or visa approval.

Questions to resolve before ordering

  • What is issued, and what is not included?
  • How can I check the reference and current status?
  • What are the expiry, change and cancellation conditions?
  • Does this match the current application instructions?

Ask Book My Trip to explain the offered product in writing if anything is unclear. Keep your proposed itinerary consistent and retain the original correspondence. A preparation service can help organise a file, but the airline, hotel and relevant authorities each make decisions within their own responsibilities.

A note on this article. This is general guidance based on what we see day to day — it isn't legal advice, and consulate requirements change. Check the current position with the relevant consulate, or ask us about your specific situation.
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Newer articlePreparing for a visa appointment or interview

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